Guarantees, Warranties & Policies
Shipping, Returns, Exchanges
When can I expect my order?
Orders placed before 5 p.m. EST generally ship the same day. All orders are shipped via UPS Ground.
Where do you ship?
We currently ship to the U.S., Puerto Rico and Canada.
What does shipping cost?
All orders ship with a flat rate of $12.99 via UPS Ground.
Can I get my order expedited?
Orders can be shipped Next Day Air or 2 Day Air upon request. Typically, expedited shipping is extremely costly is not recommended.
What is your return policy?
We have a 30 day return or exchange policy. If you are not satisfied or your glasses do not fit we can set you up with a full refund or an exchange within 30 days of receiving the order.
How do I set up a return or exchange?
Give us a call at (516) 388-0762 or email us at freeframeeyewear.com@gmail.com and provide us with your order number to begin the return/exchange process.
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